FREE SHIPPING ON US ORDERS $35+

FAQ / Returns

Color Variations

In some cases and depending on what device is being used to view items, there may be slight variations in color between the actual item and photos included in the listing. Any significant variations will be noted in the description. I try my best to capture the most accurate color.

 

Condition

All items are vintage and/or pre-owned with light, minimal wear and minor flaws giving them natural character and vintage appeal. Significant holes, stains or wear will be noted in the item description. I try to be as honest as possible in describing the each item and only list items I consider wearable myself.

All items* are cleaned before shipment and shipped from a smoke & pet free location. *excluding suede and leather

 

Condition Guidelines

Mint: Perfect, pristine, no signs of wear

Near Mint: Like new, no flaws to report

Excellent: Has been worn, no flaws to report, expected signs of light wear

Very Good: Noted minor flaws, easily repairable/already repaired, wearable as purchased

Good: Noted minor flaws, most likely repairable/already repaired, wearable w/care or after repair

 

Gift Messages + Wrapping

Hand written gift messages can be included with orders. If interested, please enter the full message (including to and from) in your cart's note field when checking out.

Complimentary gift wrapping is available for jewelry orders. If interested, please mention in your cart's note field when checking out. It is not currently offered on clothing, accessories or objects, but I hope to add in the near future.

International customers, please note: Marking a purchase as a gift does not remove the purchase price from the shipping label (this is unfortunately out of my control) and does not exempt you from filling out the appropriate customs paperwork for your country.

 

Los Angeles Locals

Email info@ino-vintage.com if you're interested in seeing any pieces in-person or wish to pick-up your order in-person.

 

Packaging + Sustainability

In addition to the sustainable aspect of shopping vintage, orders are thoughtfully packaged using eco-friendly, plastic-free packaging made from recycled materials. As an added effort toward sustainability, packing slips are not included.

 

Returns

All sales are final. Returns are not currently accepted, but please reach out if there are any issues with your order. I want to ensure you are truly happy with your purchase.

If you feel an item was described incorrectly, please reach out ASAP upon receipt. Thank you for understanding!

 

Reviews

Click here

 

Shipping: Domestic US

US orders $35+ ship free (basic shipping, automatically applied at check-out).

Orders ship every Tuesday and Thursday (or the next business day if these fall on a holiday), at which time you will receive an email with tracking information. 

All items are shipped via United States Postal Service (USPS). Two most common shipping options:
- USPS First Class: typically arrives in 3-5 business days, least expensive method, includes tracking within US, and does not include insurance (can be added for additional fee)
- USPS Priority: typically arrives in 1-3 business days, includes tracking, and $100 of insurance
- UPS Ground: typically arrives in 1-5 business days, includes tracking, and $100 of insurance

Orders are thoughtfully packaged using eco-friendly, plastic-free packaging made from recycled materials. As an added effort toward sustainability, packing slips are not included.

Unfortunately, INO Vintage is not responsible for delivery issues, or any lost/stolen packages without insurance and/or signature confirmation. It is recommended to ship to a secure location (office, PO box, etc).

Please reach out immediately after your purchase if you would like to add insurance or signature confirmation and you will be sent an invoice for the additional charges.

 

Shipping: International

Orders ship every Tuesday and Thursday (or the next business day if these fall on a holiday), at which time you will receive an email with tracking information. 

All items are shipped via United States Postal Service (USPS). Two most common shipping options:
- USPS First Class International Package Service: typically arrives in 2-4 weeks (varies based on destination), least expensive method, and does not include insurance (can be added for additional fee) or tracking once it leaves US
- USPS International Priority: typically arrives in 6-10 business days, includes tracking, and $100 of insurance

Orders are thoughtfully packaged using eco-friendly, plastic-free packaging made from recycled materials. As an added effort toward sustainability, packing slips are not included.

Unfortunately, INO Vintage is not responsible for delivery issues, or any lost/stolen packages without insurance and/or signature confirmation. It is recommended to ship to a secure location (office, PO box, etc).

Please reach out immediately after your purchase to add insurance or signature confirmation and you will be sent an invoice for the charges.

 

Shipping: International Customs

INO Vintage must correctly declare the value of international orders on customs forms. Taxes & duties are the customer's responsibility. Marking a purchase as a gift does not remove the purchase price from the shipping label and does not exempt you from filling out the appropriate customs paperwork for your country.

 

Size Guide

Available here

  

Sizing Details

Sizing provided is based on a modern US women’s size guide. All measurements are in inches and taken while item is lying flat (bust, waist and hips are doubled). Certain items are pinned to fit model.